Refund policy

Satisfaction Guaranteed
Our policies are designed to ensure transparency, convenience, and trust.
Please review the following guidelines regarding returns, refunds, additional charges, delivery areas, and customer support.

Returns & Exchanges:

  • Customers who receive a damaged or expired product are eligible for an exchange or full refund.

  • To initiate a return or exchange, please contact us at support@eatnack.com within 24 hours of delivery.

  • Kindly include the following in your email:

    • Clear photographs of the product and its packaging

    • Order details and a brief description of the issue

Refunds:

  • If a refund is approved, it will be processed within 8 business days of receiving the returned item(s).

Additional Charges:

  • All applicable charges, such as GST, international taxes, or customs duties, are displayed transparently at checkout.

  • EatNack does not apply any hidden fees beyond the amount stated on your invoice.

Non-Deliverable Areas:

  • Due to current logistical constraints, orders are not shipped to Tier 4 and Tier 5 cities.

Customer Support:
For assistance, feel free to contact our support team:

Policy Updates:

  • This Shipping & Return Policy is subject to change without prior notice.

  • We encourage you to check this page periodically for the latest updates.

Thank You!
We value your trust in EatNack and strive to provide exceptional products, timely delivery, and dedicated customer support every single time.